—  HP has introduced HP Exstream 8.0, the latest version of its enterprise customer communication management solution, which combines customer relationship management with mission-critical document production. HP Exstream software is designed to replace existing software products and in-house systems with a single, comprehensive platform for creating and personalising all document types – including complex publications like catalogues and insurance policies – regardless of delivery channel or environment (e.g., high-volume, interactive, on-demand) – resulting in significant reductions in maintenance and development costs. It is a single platform for design through delivery of any type of document across the enterprise.  HP Exstream Version 8.0 HP’s software portfolio now enables assured delivery and receipt of on-demand documents, electronic signatures for accelerated transactions and expanded multichannel capabilities for enterprise customers.

 

 

—  To lead the push in the region, HP has announced Richard Marr as leader of HP South Pacific Imaging and Printing Group (IPG) Enterprise Software Solutions business, responsible for driving the growth of the HP Exstream software solutions platform, and Scott Draeger, who is relocating to Sydney from HP Exstream headquarters in Lexington, Kentucky (US) to become the HP Exstream Evangelist for the Asia Pacific region.

 

 

HP has announced that HP Exstream has been recognised by Forrester Research, Inc. as a leader among top vendors in The Forrester Wave™: Document Output For Customer Communications Management (DOCCM), Q3 2011.
According to the Forrester report, “HP Exstream leads with great overall balance. HP leads the pack with top numbers across needed capabilities as well as a continued strength for high-volume applications and a growing customer installed base.” HP is additionally noted by Forrester for its much-improved interactive capability and continued strength for structured and batch applications.
“HP Exstream’s placement as a leader in the Forrester Wave report is substantiation that our strategy and focus on meeting customer needs is working,” said Richard Bailey, Vice President, Imaging and Printing Group, HP South Pacific. “More than 700 enterprises around the world are using HP Exstream to build loyalty and form lasting customer relationships, while driving top-line revenue growth. This offering gives tremendous value to leading companies to combine customer relationship management (CRM) with mission-critical document production and multi-channel output from a single design.”

 

Additional information on HP Exstream is available at www.hpexstream.com and www.hp.com/go/humanaexstream.


About HP
HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems. More information about HP is available at http://www.hp.com.au
 
(1) “Market Study: Multi-Channel Solutions for Customer Communications Management,” Madison Advisors, December 2010.