21st May 2012

Better Blogs

Passwords

I thought it was time we touched on this topic. It is something that we all are familiar with and almost everyone can tell you the value of having a good password, but it is also the weakest point in the security chain.

Customer service in a Retail Environment

Retail Veteran | Craig Broderick

Customer service is all around us. Most of us engage in customer service activities of some type during our normal daily routines at work.

A B Stock Analysis

B2B Management | Anjana Rames

In our previous blog we talked about the strategic importance of service levels to differentiate your Office Supplies & Stationery Business from the rest....

Office Products Trends – through a researchers prism.

Penfold Research | Andrew Penfold

I have just completed a series of discussions with industry operators about the state of the market, key trends - and what keeps them awake at night!

Stationery Magazine Blogs

A short description about your blog

Time For NOPA To Be Re-Established

Posted by: James Tsolakis in Retail Management, IT, B2B on May 15, 2011

The antics of the big players in the market is bringing about the need to re-establish the National Office Products Association (NOPA), so that the industry has a voice to take to Government.

Selling copy paper at $1.99 per ream is akin to dumping, if not dumping in it's own right. Given Australia's poor competition legislation and a toothless ACCC (or toothless public servants that work there), the industry needs a voice to be heard. This sort of behaviour is not tolerated in other countries.

Besides the 3 big players, who only control collectively 22% of the market, the rest of the industry is in the hands of Australian small business people, who employ thousands of Australians and who make a significant contribution to Australia.

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