Staples.com.au has announced plans to expand its online business into Victoria, South Australia and Tasmania. The expansion follows its recent launch into New South Wales and the Australian Capital Territory.
Offering a wide range of office products, Staples is dedicated to making it easy for small businesses to buy office products online.
The expansion to three new states sees staples.com.au now servicing 68 per cent of the small business population, a potential of more than half a million small businesses. Staples plans to continue its national roll out over the coming months.
Richard Haigh, head of staples.com.au, believes Staples can offer a truly differentiated service by focusing on the needs of customers:
“We are committed to listening to our customers and what they want. When we launched in Australia we knew that customers wanted an easy to use website, fast delivery and low prices so that’s been our main focus since Staples.com.au went live.”
“The SME feedback we’ve received so far has been positive; we have to work hard to earn our place as a supplier partner with Australian small businesses and we believe that listening to their needs is the best way to achieve this.”
Staples has developed its service offering in response to extensive research undertaken with the Australian small business community.
About Staples
Staples, the world’s largest office products company, is committed to making it easy for customers to buy a wide range of office products, including supplies, technology, furniture, and business services. With $27 billion in sales, Staples serves businesses of all sizes and consumers in 27 countries throughout North and South America, Europe, Asia and Australia. In July 2008, Staples acquired Corporate Express, one of the world’s leading suppliers of office products to businesses and institutions. Staples invented the office superstore concept in 1986 and is headquartered outside Boston
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